Security and trust
Your contracts stay yours.
You trust us with your contracts, prices and vendor relationships. Here is how Merci Clarity™ keeps them safe, private and on record.
Your data
Private by design
Only your company sees your dataEvery record belongs to one client and every page checks it. Another client can never open, search or export it.
Encrypted when storedEvery file you upload is encrypted at rest, and so are contact details and backups. Everything travels over an encrypted connection.
Market comparisons stay anonymousBenchmarks only ever use figures pooled from many clients, never one client's price, contract or name.
Your data, your callYou can have a full export of your data, and have it deleted when we stop working together, under a two-person check.
AI that only suggestsWhere AI helps read a document, only that document is sent, through a business service that does not train on it, and nothing is saved until a person reviews it.
Clear termsPortal terms and a privacy notice, with every agreement recorded. A data processing agreement is available on request.
Access
The right people, and only them
Two-step sign-inA password plus a code by email or an authenticator app. You get an email when your account is used on a new device.
Roles that fit your teamAdmins, approvers and viewers. Viewers never see money amounts. Your own admin decides who gets in.
Two people for the big stepsSign-offs, deleting a client and archiving records each need a second person to confirm.
On record
Nothing quietly changes
Tamper-evident activity logEvery change is recorded in a log that shows if anyone edits or removes an entry.
Approved figures are frozenOnce you approve a saving it never changes. A correction is a new version, and both stay on record.
Certificates you can checkEach savings certificate carries a QR code anyone can scan to confirm it is genuine.
Nightly backups, kept off-siteEncrypted backups every night, with a copy kept away from the main server.
Watched around the clockAutomatic checks tell us straight away if something stops working.
Built in-houseMerci Clarity™ is built and run by MerciIT, with security tests run on every release.
Need our security answers in writing?
Send us your questionnaire. We will answer it and share the data processing agreement and our list of subprocessors.