Compliance red flags
Some vendor problems are legal problems for you too. Find out before you pay the next invoice, not after.
New Merci Sentinel™ · add-on to Merci Clarity™
Hear about vendor trouble before it becomes your problem.
Merci Sentinel™ keeps an eye on every vendor you depend on, every day. When something changes, you hear about it first, in plain English, with what to do next, checked by your MerciIT advisor.
- Compliance red flags
- Security incidents
- Financial trouble
- Takeovers
Illustrative data · details in your demo
Why it matters
Vendor risk is checked once, at signing. Then nobody looks again.
A contract can run three or five years. A lot can happen to a vendor in that time, and the customer is usually the last to find out. Merci Sentinel™ keeps looking, so you can act while you still have choices.
Security incidents
When a vendor holding your data has a problem, you hear about it with the questions to ask them.
Financial trouble
Early signs that a vendor may not be around, or not the same, for the rest of your term.
Takeovers and big changes
New owners, new leaders, cuts to the team that supports you. Each one can change what you get for your money.
Plain alerts, not noise
Three levels, each with what to do
Act now
Something to do this week
Something that needs a decision soon. Your MerciIT advisor checks it first, then your team is emailed.
Watch
May matter at renewal
Worth keeping in mind before the next renewal. It's on your Vendor risk page and in a weekly summary.
Info
Good to know
A smaller change, kept on record for your next vendor review.
Try it yourself
A week of Merci Sentinel™ in thirty seconds
Run each day on five made-up vendors and watch what Merci Sentinel™ brings to your attention. Want to see it on your own vendors? That's what the demo is for.
Simulation · illustrative data
Northwind Cloud, Contoso Telecom, Fabrikam Payroll, Tailspin Logistics, Litware Software and every event in this simulation are made up. The real module watches more, in more detail.
What you get
Inside the Merci Clarity™ portal you already use
Vendor risk pageEvery vendor's risk level on one screen, with what needs you first.
Alerts on each vendorEach vendor's history sits next to its contracts, so you see it before you renew.
Weekly summaryOne short email with what changed. Urgent alerts don't wait.
Linked to CASES™What Merci Sentinel™ finds feeds your CASES™ vendor scores, confirmed by your advisor.
An advisor in the loopA signal is not proof. Urgent alerts are checked by MerciIT before anyone is emailed.
Your data stays yoursYour vendors, contracts and alerts are private to you and never mixed with another client's.
How to get it
A paid add-on, priced by the vendors you want watched
- Free for up to 5 key vendors with any active MerciIT engagement, and included in PRaaS™.
- Paid plans by number of vendors, up to your whole vendor list.
- A free 30-day trial, for example on the vendors from your Contract Health Check™.
- Billed on your MerciIT invoice, yearly or monthly.
- Merci Clarity™ itself is included with every MerciIT engagement.
See Merci Sentinel™ on your own vendors
Name three of your vendors. In a 30-minute demo, a MerciIT advisor shows you what Merci Sentinel™ would tell you about them.