Salesforce renewal? Negotiate from strength.
Sales Cloud, Service Cloud, add-ons and renewals. Here is what we push for, and what we watch for, on the client's side of the table.
- A firm cap on renewal increases
- The right to reduce seats and products at renewal
- Discounts that carry over to add-ons bought mid-term
- Sandbox, storage and API limits sized before signing
- Shelfware from seats bought for growth that never came
- Add-ons priced at list because the main deal is done
- Co-terming that resets your discount
Most of the leverage is gone by the time the quote arrives.
Check your notice date, compare your price with the market and line up a real alternative before Salesforce sets the timetable. A free review of three contracts shows where you stand.
- Fair price against anonymous market figures
- Notice dates and auto-renewal terms flagged
- CASES™ score for the vendor
- A recommended next step
Twelve months out, not two weeks before.
The same five steps on every renewal, with procurement, legal, security and technology specialists working together and every number kept in Merci Clarity™.
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12 months
Baseline
Contracts, usage, spend and notice dates in one place, so you know what you really use and pay.
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9 months
Market check
Your price against what similar buyers pay, and a real alternative on the table.
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6 months
Playbook
Opening ask, target and walk-away agreed with you, and the terms worth fighting for.
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Before notice
Negotiate
Rounds with Salesforce on your timetable, every concession tracked.
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Signature
Prove it
Savings approved by you, kept in Merci Clarity™ and backed by a certificate.
More vendors we negotiate with.
Send us three contracts. We'll show you what they cost you.
A concise findings report in 5 to 7 days, organized by the CASES™ pillars. No commitment, and the findings are yours to keep.
- 01Strengths, gaps and risks in each contract
- 02Findings across the five CASES™ pillars
- 03Savings and cost-avoidance opportunities
- 04Notice dates coming up
- 05A recommended next step